Privacy Policy

1. Data Controller

This Privacy Policy applies to the website services provided by Gangnam Prime (www.gangnamunnie.com). If you have any questions about this policy, please contact us using the details at the bottom of this page.

2. Information We Collect

When you use our services, we may collect the following types of personal information:

• Consultation form data: Name, age, contact details (WeChat / Line / WhatsApp handle), procedures of interest, budget range, planned travel timeline, and any additional notes you provide.
• Usage data: Anonymous browsing behavior collected via Google Analytics 4, including page views, session duration, and traffic sources. This data does not identify you personally.
• Technical data: IP address, browser type, device information, and cookie data used for website operation and security.

3. How We Use Your Information

We use your personal information only for the following purposes:

• Processing your consultation request and arranging for an advisor to contact you.
• Matching you with the most suitable Korean plastic surgery hospitals and doctors.
• Providing Korea travel planning advice and post-procedure follow-up support.
• Improving the quality of our platform and user experience.
• Complying with applicable legal and regulatory requirements.

4. Data Sharing and Disclosure

We do not sell your personal information to any third party. We may share your data in the following limited circumstances:

• Partner hospitals: With your explicit consent, we share your consultation needs with relevant partner hospitals to arrange pre-operative consultations.
• Service providers: We use Google Analytics for website analytics. This service is governed by Google's Privacy Policy.
• Legal requirements: We may disclose information when required by law or to protect the legitimate interests of Gangnam Prime.

5. Data Retention

Your consultation data is retained for up to 2 years after service completion to enable follow-up support. You may request deletion of your personal data at any time, and we will process your request within 30 business days.

6. Cookies

We use cookies and similar technologies to ensure the website functions correctly and to improve your experience. The cookies we use include:

• Essential cookies: Required for basic website functionality. These cannot be disabled.
• Analytics cookies: Collected via Google Analytics 4 to gather anonymous usage statistics. You can opt out through your browser settings.

7. Your Rights

Under applicable data protection laws, you have the following rights:

• Access the personal data we hold about you.
• Request correction of inaccurate personal data.
• Request deletion of your personal data ("right to be forgotten").
• Object to or restrict our processing of your personal data.
• Request your personal data in a portable format.

To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it promptly.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We recommend checking this page periodically. Continued use of our services after any update constitutes acceptance of the revised policy.